Smart Parcel Delivery Locker Market in Europe and North America – E-commerce‘s rapid growth has fueled the widespread embrace of smart parcel lockers, offering secure and convenient storage and pick-up solutions. Moreover, the surge in online shopping has led to the recent prominence of long-established self-service lockers in express delivery services. Additionally, China leads in the extensive and mature application of smart parcel lockers in express delivery. Furthermore, lockers usually feature touch screens, displays, keyboards, and software, often incorporating extras such as card readers and sensors. Hence, smart parcel delivery lockers benefit diverse industries including retail, e-commerce, property management, pharmaceuticals, healthcare, automotive, and food & beverage processing. Hence, these lockers are placed in diverse locations including commercial buildings, school campuses, apartments, and retail BOPIS outlets.
Smart parcel delivery lockers are one of the latest innovations in parcel and package delivery services. Moreover, they offer a number of important benefits over conventional delivery systems to both end users and businesses.
The Benefit Of Smart Parcel Delivery Lockers
Numerous customers in Europe and North America have extensively criticized the subpar delivery services provided by major logistics brands. Moreover, numerous customers encounter lost or damaged packages because delivery personnel frequently leave them at the door without confirmation. However, smart parcel delivery lockers provide customers with a secure, practical, and contactless delivery option. The primary benefit is customers’ ability to access lockers at their convenience, avoiding the need to wait for delivery drivers.
Smart express lockers address last-mile delivery challenges for businesses, cutting labor expenses, lowering carbon emissions, and enhancing customer satisfaction.
Size of the Market
According to Fortune Business Insight, the global smart parcel locker market was valued at USD 806.6 million in 2022, projected to reach USD 2073.4 million by 2030. Growing Online Shopping and E-Commerce Deliveries are promoting the market development. North America and Europe emerge as leading regional markets, providing advanced technology, financial support, and opportunities for smart delivery advancements.
In 2020, the standard smart locker type held the majority market share among smart parcel delivery lockers in North America. And the hardware of smart parcel delivery lockers consumed a larger segment than software in 2020. Moreover, in 2020, the retail sector held the largest share of the North American smart parcel delivery locker market by application.
American e-commerce and logistics giants had already begun to deploy smart express cabinets. Since 2012, Amazon has placed express cabinets in numerous locations such as grocery stores, convenience stores, and pharmacies throughout the United States. According to the plan, Amazon aims to collaborate with the largest real estate developers and property management companies in the United States. UPS began to put smart express boxes in public places in the Chicago area in 2014. Simultaneously, UPS collaborated with 7-Eleven and other independent convenience stores to establish smart express lockers nationwide in the United States.
European Market for Smart Parcel Delivery Lockers
Analysts project that the European market for smart parcel delivery lockers will increase from US$ 213.31 million in 2021 to US$ 531.13 million by 2028. The market gains momentum from the upward trend in digitization and the growing demand for faster, flexible, and affordable parcel delivery services. The surge in online platform expansion post-COVID-19 is amplifying the demand for digital and advanced smart parcel lockers in Europe.
In 2020, the European smart parcel delivery locker market mirrored North America in terms of type, components, and applications.
European market shares the same mainstream e-commerce and express logistics companies with the North American market. Apart from European and US-based firms, Chinese e-commerce and logistics giants like Alibaba and Hive Box also target the European market.
The Collaboration
Hive Box has cooperated with Croatia Post to customize express cabinets and technical services for Croatia. By 2022, Hive Box had set up over a thousand smart cabinet outlets, deploying more than 6,000 single cabinets across Estonia, Latvia, and Lithuania. At the end of 2018, Alibaba announced the signing of an agreement with the Belgian government. Alibaba’s Cainiao leases a 220,000-square-meter site at Liege Airport, Belgium, investing 75 million euros to construct the Liege eHub. The eHub introduces smart cargo stations, distribution systems, and automation, significantly enhancing efficiency in e-commerce parcel storage and distribution between China and Europe. Centralized processing enhances international logistic efficiency by managing tasks such as unloading, customs clearance, sorting, and distributing cross-border parcels globally. The eHub was officially put into use in November 2021.
Smart parcel delivery lockers aim to expand market share, driven by technological innovation, e-commerce growth, environmental consciousness, and competition among logistics providers.
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