PAGCOR Certified Touch Monitor Supplier : Elsie’s Business Trip – The Philippines has carved out a significant reputation as one of Asia’s fastest-growing casino markets. Its unique combination of government-regulated casinos, private luxury establishments, and an expanding online gaming sector makes it a highly dynamic environment. Within this framework, casinos of all sizes—from mid-tier operators to high-class five-star casino resorts—play important roles in shaping the country’s economic and tourism landscape.
Elsie’s recent business trip to the Philippines brought valuable insights into this industry. Her visit to a mid-sized casino provided a closer look at how PAGCOR (Philippine Amusement and Gaming Corporation) regulates casinos, how operators structure their investments, and the kinds of opportunities available for suppliers with the right certifications. The trip also revealed key client expectations, project timelines, and strategic recommendations for long-term growth.
PAGCOR Certified Touch Monitor Supplier – Understanding the Client’s Background
The client in focus is a mid-sized casino operator in the Philippines, a category that fills the gap between small, locally managed establishments and large-scale luxury casinos. This type of casino operates under a revenue-sharing model with PAGCOR, which plays a central role in the gaming sector.
Revenue-Sharing with PAGCOR
Unlike fully private casinos, mid-sized casinos operate on a joint model where investors handle the capital, facilities, and labor force, while PAGCOR provides the gaming license and authorization. In this partnership, PAGCOR retains 65% of the revenue, leaving the casino operator with the remaining 35%. This arrangement creates a stable and regulated operating environment while ensuring the government benefits from casino earnings.
Such casinos are often known as Casino Philippines and usually have 50 to 100 slot machines, providing a modest but lively gaming environment. For many investors, this setup serves as a steppingstone—allowing them to gain experience in the industry without bearing the full risk of private operations.
Contrast with High-Class Casinos
The contrast between mid-sized casinos and high-class casinos is striking. High-class casinos—such as Hann Casino, which Elsie’s team visited earlier—operate under a completely different model. These establishments are usually tied to five-star hotels, equipped with hundreds of slot machines (often exceeding 600), and cater to both local and international high-roller clientele.
High-class casinos are 100% privately owned, meaning all profits remain with the operator. However, this also requires a substantial upfront investment in property, licenses, equipment, and staff. Such casinos represent the pinnacle of the Philippine gaming industry, combining hospitality, luxury, and large-scale gaming under one roof.
For the client, their long-term vision is to transition from the PAGCOR revenue-sharing model into full private ownership. By reinvesting profits and expanding steadily, they aim to eventually secure full control over revenues, elevating their casino into the ranks of high-class private operators.
PAGCOR Certified Touch Monitor Supplier – The Casino Project and its Scale
The client’s project is more than just a casino; it is part of a multi-faceted development strategy designed to integrate hospitality, entertainment, and retail.
Shared Investment with the Hotel
There is the land on which a larger compound is being developed. Within this compound already exist a hotel, shops, a restaurant, and a warehouse, with the casino being the next major addition.
This strategy ensures synergy across different business units. Guests staying at the hotel have direct access to the casino, while the shops and restaurants benefit from increased foot traffic generated by both facilities. The compound effectively becomes a destination hub, attracting tourists, locals, and business travelers.
Current Operations and Workforce
At present, more than 30 staff members are preparing for the casino’s launch, working from the hotel’s third floor. Their efforts include planning operational procedures, setting up equipment, and ensuring compliance with PAGCOR regulations. The casino floor spans 2,000 square meters, a substantial area for a mid-sized establishment, and its renovation is progressing rapidly.
The casino is set to open on November 8th, making the current phase critical. Every decision, from equipment procurement to staff training, must be executed with precision and urgency to meet the deadline.
PAGCOR Certified Touch Monitor Supplier – Customer Suggestions: Key Insights from the Visit
One of the most valuable aspects of Elsie’s visit was the opportunity to hear direct feedback and suggestions from the client. These insights shed light on industry expectations and highlight areas where suppliers can improve their offerings.
Direct Contact with Purchasing Departments
The client recommended that suppliers engage directly with the purchasing departments of various casinos. Procurement departments are the decision-making hubs that control supply contracts. Building direct relationships with these teams not only shortens communication lines but also improves negotiation efficiency. For suppliers, this approach enhances transparency, builds trust, and ensures they are top-of-mind when casinos are sourcing equipment.
Integrating Card Readers into All-in-One Computers
Another significant suggestion was the integration of card readers into all-in-one computers. The client noted that nearly all major brands on the market already include card readers. That’s making it a standard feature expected by casino operators. Card readers play a vital role in player management, enabling casinos to track loyalty programs, validate identities, and facilitate transactions.
For suppliers, this represents both a challenge and an opportunity. By aligning product designs with industry norms, suppliers can remain competitive and even stand out by offering enhanced or multifunctional card reader systems.
Centralized Supply through PAGCOR Certification
Finally, the client highlighted the importance of centralized procurement made possible through PAGCOR certification. Since all products entering casinos in the Philippines require this certification, suppliers who already hold it can offer streamlined solutions. By positioning themselves as certified, reliable, and convenient providers, suppliers can secure long-term supply contracts and become trusted partners in the Philippine gaming market.
PAGCOR Certified Touch Monitor Supplier – Our Advantages as a Supplier
One of the strongest competitive edges we bring to the table is that we are the only PAGCOR-certified supplier from mainland China.
Why PAGCOR Certification is Crucial
PAGCOR certification is not optional—it is mandatory. Without it, products cannot legally enter casinos in the Philippines. This requirement filters out uncertified competitors and raises the barrier to entry in the market.
The client’s current Chinese supplier lacks PAGCOR certification, which places us in a favorable position. By working with a certified supplier, casinos can rest assured that all their equipment is compliant with government standards and ready for immediate deployment.
A Long-Term Strategic Edge
Holding PAGCOR certification also creates long-term business stability. Casinos regularly upgrade and replace their equipment, and they require ongoing supply of monitors, all-in-one computers, and other hardware. As a certified partner, we are well-positioned to provide these solutions consistently. We are building strong relationships that extend far beyond one-time purchases.
PAGCOR Certified Touch Monitor Supplier – Project Progress and Timeline
The casino’s progress is entering a critical phase. With the official opening date set for November 8th, time is of the essence.
Procurement in Action
The client is currently in an emergency procurement phase. It means suppliers must act quickly and reliably to meet urgent needs. During Elsie’s visit, the client confirmed their order and scheduled the payment arrangements for the same week. This urgency reflects both the importance of timely delivery and the client’s trust in our ability to deliver on promises.
On-Site Insights
During the site visit, Elsie was able to see firsthand the 2,000-square-meter casino floor under renovation. The scale of the project, combined with its integration into a larger compound, emphasizes the significance of this investment. Once completed, the casino will draw strong patronage from both hotel guests and the wider local market.
PAGCOR Certified Touch Monitor Supplier – The Bigger Picture: Opportunities in the Philippine Casino Market
The Philippines gaming sector is much broader than land-based casinos. The country is home to a large number of online gaming and sports betting companies. It is reflecting global trends in digital entertainment.
While the client currently operates land-based and live gaming casinos, they have not yet ventured into online gaming. This leaves the door open for potential expansion. As internet penetration deepens and more players shift to online platforms, casinos that diversify into both physical and digital operations will have significant advantages.
For suppliers, this evolution means there will be demand not only for land-based hardware but also for digital infrastructure and integrated systems that support hybrid gaming models.
Conclusion
In conclusion, Elsie’s business trip to the Philippines highlighted the dynamic nature of the local gaming industry and underscored the importance of strategic partnerships, timely delivery, and certified solutions.
From learning about the client’s mid-sized casino and its revenue-sharing arrangement with PAGCOR to exploring the possibilities of transitioning into a fully private high-class casino, the trip provided clear insights into both challenges and opportunities. Furthermore, the client’s suggestions—such as integrating card readers into all-in-one computers and leveraging centralized supply through PAGCOR certification—offer practical directions for suppliers seeking to remain competitive.
Moreover, as the project moves toward its November launch, our position as the only PAGCOR-certified supplier from mainland China gives us a decisive advantage. Finally, we align with industry needs, deliver certified products, and foster long-term trust. It is positioning ourselves to play a central role in the future of the Philippine casino market.
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