22-inch PCAP touch screen: We Are Reliable Supplier for Customer – In the world of touch screen technology, customization is key to meeting specific needs and preferences. In this case study, we’ll explore how we became a trusted supplier for a game cabinet manufacturer in North America by delivering a tailored solution for a 22-inch touch screen.
Client Background
Our client, a North American game cabinet manufacturer, reached out with a unique requirement: a 22-inch touch screen with a narrower border. They had previously used 3M’s 22-inch surface capacitors but encountered several issues:
- Limited Availability: The market offered very few 22-inch projected capacitive (PCAP) screens. They had only found surface capacitors, which were prone to scratching and had lower accuracy compared to PCAP screens.
- High Costs and Low Availability: Due to the low demand and high costs associated with mold creation and customization, finding affordable 22-inch LCD screens was a challenge. This led to significant increases in customization fees and product costs.
Our Solution
To address these issues, we provided a custom 22-inch PCAP touch screen solution tailored to their specifications. Our approach included:
- Custom Design: We worked closely with the client to understand their requirements and created detailed drawings to ensure the touch screen met their needs.
- Sample Testing: After producing initial samples, we facilitated rigorous testing to ensure the screens met the client’s performance and durability standards.
- Ongoing Orders: The client was highly satisfied with the sample results. Then, they placed successive batch orders, solidifying a strong and reliable partnership.
Packaging and Shipping
Our commitment to quality extends beyond product customization. We ensured that each unit was meticulously packaged and shipped to maintain its integrity during transit.
Client Feedback
The client expressed great satisfaction with our customized 22-inch PCAP touch screens. They are praising both the product quality and our responsive service.
Conclusion
In conclusion, by delivering a tailored 22-inch touch screen solution that addressed the client’s specific pain points, we demonstrated our commitment to quality and customer satisfaction. This case study highlights how effective communication and customization can transform challenges into opportunities, building strong and lasting business relationships.
Finally, for more information on how we can customize solutions for your needs, please contact us today!
Whatsapp/Call us at : +86 13631610695
Email : sales@toponetech.cn
See Also : What We Can Customize For You
