In the fast-evolving world of casino gaming, precision, speed, and visual performance define the success of every slot machine on the floor. One Canadian gaming company is proving that strategic relocation, combined with high-performance touch monitor technology, can revolutionize how casino gaming machines are designed, assembled, and delivered.
After years of managing operations from Toronto, Canada, this client expanded their presence in the United States, establishing a large-scale assembly facility in Georgia. The move reflects not only a logistical strategy but also a strong commitment to integrating the latest touchscreen and display solutions—especially those crafted by Top One Tech, a leading manufacturer of touch monitors and cabinets for gaming, vending, and payment systems.
The Client’s Expansion: Building the Future in Georgia, USA
Five to six years ago, the Canadian company had a thriving sales office in the U.S., with their main sales team based there. They sourced numerous components from China, primarily for machines sold in the American market. Recognizing the inefficiencies of cross-border assembly, their management made a strategic decision: to ship all materials directly to the U.S. and establish a dedicated assembly facility in Georgia.
Today, this facility serves as the company’s primary hub for casino gaming machine production, where touch monitors play an essential role. Starting next year, all production and assembly will take place exclusively in the U.S. This shift represents not just a change of location, but a move toward streamlined operations, greater quality control, and closer collaboration with suppliers like Top One Tech. We are renowned for our high-quality open frame touch monitors and custom touch display modules.
Why Touch Monitors Are the Heart of Modern Casino Machines
Touch monitors have transformed the player experience from static button presses to immersive, interactive gaming. In today’s casino environment, precision touch response, vivid color accuracy, and durable screen performance are essential.
Top One Tech’s casino gaming touch monitors integrate projected capacitive (PCAP) technology, ensuring fast, responsive, and multi-touch functionality. These displays allow players to interact with slot games naturally, similar to how they use smartphones and tablets. Moreover, anti-glare coatings and high brightness ensure optimal visibility even under the intense lighting of casino floors.
For manufacturers like our client, incorporating such technology translates to:
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Faster assembly times thanks to modular, plug-and-play monitor designs.
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Enhanced reliability with industrial-grade durability and 24/7 performance.
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Consistent gaming quality, offering seamless visual experiences that keep players engaged longer.
This fusion of technology and manufacturing excellence is setting a new benchmark in casino machine engineering.
The Transition to a New ERP System: Aligning Tech with Production
As part of the move, the client is upgrading their internal systems. Their previous ERP, a Microsoft-based platform used for over 25 years, no longer receives updates. They are now switching to a new European ERP system—custom-tailored to meet the specific requirements of their U.S. operations.
This upgrade reflects a broader modernization effort, aligning backend operations with the company’s next-generation touch monitor-based gaming machines. From supply chain management to product configuration, the new ERP system will enhance synchronization between design, assembly, and delivery.
The Main Market: The U.S. and Beyond
Although the company is headquartered in Canada, their key markets are located in the United States and parts of South America—including Peru, Colombia, and Mexico. These regions have shown consistent growth in entertainment gaming sectors, offering lucrative opportunities for innovation in touchscreen casino gaming equipment.
In the U.S., the gaming landscape is vast and diverse, ranging from amusement and skill-based gaming to electronic slot machines. In these spaces, touch monitors are no longer optional—they are essential. They not only elevate gameplay but also add value to casino operators by providing longer-lasting, user-friendly interfaces that reduce maintenance costs.
Production Capacity and Market Share Potential
Currently, the client produces approximately 600–700 slot machine cabinets annually, translating to 60–70 units per month. With the new Georgia facility fully operational and enhanced with Top One Tech’s advanced touch display integration, production is expected to scale rapidly.
For context, if Georgia’s slot machine market updates around 3,000 units annually and this client supplies 600 of those, it would command a remarkable 20% market share—a testament to both manufacturing efficiency and the competitive quality of their gaming systems.
Top One Tech’s Expertise: Two Decades of Touchscreen Innovation
Top One Tech has been a trusted manufacturer of touch monitors and touchscreen displays for over 20 years. In 2018, our company expanded into hardware manufacturing. We are introducing a facility capable of producing up to 50 different hardware components daily.
This expansion allowed Top One Tech to offer complete solutions for:
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Slot machine cabinets
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ATM and APM machine casings
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Vending machine hardware
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Custom touch display modules
Our company’s goal for the next five years is to evolve from component manufacturing to complete machine assembly services. We are providing clients with seamless integration—from touch displays and hardware components to finished products ready for deployment.
Strategic partnerships with long-term clients ensure that end-to-end gaming machine manufacturing can be executed under one roof. It is enhancing efficiency, quality, and turnaround time.
The Power of Fast Prototyping and Engineering Precision
During the meeting, the client discovered Top One Tech’s slot machine cabinet brochure and was immediately impressed by the craftsmanship. They assumed the project had taken at least six months to complete. However, when informed that the entire process—from receiving 3D renderings to delivering samples—took only two months, they were astonished.
The client, with over 36 years in the slot machine industry, described Top One Tech’s speed and quality as “remarkable.” Such feedback underscores the company’s technical excellence and agile production capabilities.
Top One Tech’s engineering team meticulously designs every component—acrylic frames, plastic housings, LED light strips, and monitor mounts—to ensure seamless integration. The result is a sleek, reliable, and visually striking casino gaming cabinet that meets global standards.
The Client’s Current Manufacturing Approach
Currently, the client sources and assembles all components in-house, including:
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Touch monitors and LCD panels from BOE and AUO
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AD board kits
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Plastic frame bezels
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Metal hardware (approximately 60–70 components per cabinet)
Additionally, each complete slot machine can be assembled in about 25 minutes, reflecting exceptional production efficiency. However, as collaboration deepens, Top One Tech aims to simplify this further through custom integrated touch monitor solutions. Furthermore, it is reducing assembly complexity and ensuring consistent quality control across all gaming units.
Touch Monitor for Casino Gaming – Advanced Manufacturing Capabilities at Top One Tech
When the client inquired about Top One Tech’s production capabilities, they were introduced to a full suite of advanced fabrication technology:
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Five laser cutting machines, including one capable of cutting 25mm metal plates.
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Four bending machines, handling sheet metal up to 3 meters wide.
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Laser and TIG welding equipment for high-precision joining.
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Polishing and surface finishing on-site, followed by professional spray painting in Dongguan.
Moreover, these capabilities ensure that every touch monitor frame and cabinet produced meets exacting standards of durability, finish, and precision. Furthermore, it is perfect for the demanding environments of casinos and gaming venues.
Touch Monitor for Casino Gaming – Certified Quality: International Standards for Global Markets
Quality assurance is the foundation of Top One Tech’s reputation. The company holds multiple international certifications, including:
ISO9001, ATF16949, 3C, CE, FCC, UL, CB, ROHS, and BIS.
These certifications signify that Top One Tech’s casino gaming touch monitors meet global benchmarks for performance, safety, and environmental responsibility. This ensures that every unit delivered to partners, whether in North America, South America, or Europe, operates with reliability and consistency.
Touch Monitor for Casino Gaming – Understanding the Market Difference: Amusement vs. Casino
Unlike traditional casino gaming suppliers who participate in events like G2E Las Vegas, this client focuses on the amusement and entertainment sector, attending expos such as the Southern Amusement & Entertainment Expo. Their machines cater to a broader entertainment audience rather than casino-only venues.
Furthermore, this differentiation means their machines require customized touch monitor interfaces that support skill-based gameplay, interactive visuals, and diverse software integrations. Additionally, Top One Tech’s open-frame and industrial touch displays are ideal for such versatility, allowing seamless adaptation to various gaming formats.
Touch Monitor for Casino Gaming – Toward a Stronger Partnership and Future Collaboration
With both companies now aligned—one expanding operations in Georgia and the other providing full-scale display and cabinet solutions—they are setting the stage for deeper collaboration.
As production in the U.S. grows, Top One Tech will continue providing high-performance touch monitors, robust metal cabinets, and comprehensive machine assembly support to ensure each gaming unit not only meets but exceeds market expectations.
Moreover, the shared vision is clear: combining technological innovation with manufacturing expertise to create the most reliable and visually stunning casino gaming experiences in the industry.
Conclusion: The Future Is Touch
The casino gaming world is evolving faster than ever, and the touch monitor stands at the center of this transformation. Furthermore, as the Canadian client transitions operations to the United States, their commitment to modernization, speed, and display excellence mirrors Top One Tech’s own values.
Additionally, with two decades of innovation in touch display technology, advanced hardware production, and a focus on quality, Top One Tech remains the trusted partner for gaming manufacturers seeking to elevate their machines from functional to phenomenal.
Top One Tech can customize Touch Monitor for Casino Gaming and we can also customize The Casino Gaming Machine Metal Cabinet, crafted by our subsidiary company, Top One Tech Metal, specially made for your application scenarios.
Don’t hesitate to contact us for further assistance :
Whatsapp/Call us at : +86 13631610695
Email : sales@toponetech.cn
See Also : Our Wide Range of Casino Gaming Machine Touch Monitor Products
